Profile

Product Manager bridging technology, management, and design. Certified Scrum Product Owner. Strong Agile, digital media, and UX experience. Offering vision and depth leading cross-functional teams to deliver user-focused web and mobile initiatives. Familiar playing most roles on the team along the way. Avid learner and skilled teacher too.

Experience

Instinctual

New York, NY
2004 - 2007, 2020 - Present

Proprietor, Product Developer, Solution Architect, Digital Media and Creative Technology

NYC.gov, WNYC / National Public Media, iVillage, Coolhunting.com, MTV, Ultra16, Mythologie Design Partners, others

Geru

São Paulo, Brazil
2019 - 2020

Head of User Experience

Leader of the User Experience chapter of this mature fintech startup, delivering web and mobile product design.

Digital Pass

São Paulo, Brazil
2018 - 2019

Head of Product

Led product design and development for this digital wallet startup incubated by Capital Lab Ventures.

Columbia University

New York, NY
2017

Associate Instructor in UX Design, Product Management, and Analytics

Adjunct Faculty, MS Programs in the Departments of Applied Analytics and Information & Knowledge Strategy, for courses in Research-Based Product Design, Strategic Leadership, Product Management, and Digital Analytics. Curricula emphasized the latest industry methods in research-based rapid prototyping and product design.

Thomson Reuters

New York, NY
2012 - 2014

Product Manager

Reuters U.S. Election Service

Led the design and execution of the technology platform that broke the AP’s monopoly on live US election results. Data was collected via mobile app from jurisdictions nationwide, published via API. Scrum Product Owner who specified the requirements, set the priorities, and achieved consensus. Defined the API, designed the data analysis applications, managed the technology vendors, guided the integrations.

Reuters White Label Web Publishing System

Scrum Product Owner who led the design and development of Reuters’ modular and highly customizable SaaS platform for publishing automated web and mobile sites. Specified the requirements, designed the product administration user experience, set the priorities, achieved consensus. Over $700,000 in first year sales.

World Cup White Label Web Publishing Solution, Data Modules, and API

Scrum Product Owner who led the development of the Reuters Web Publishing System into a complete white label solution for World Cup news and results: a customizable hosted web platform, a suite of live results modules, a data API, an administration console to manage it all. Served 29 customers in 11 languages. Over $500,000 in sales.

Winter Olympics White Label Web Publishing Solution, Data Modules, and API

Scrum Product Owner who led the development of the Reuters Web Publishing System into a complete white label solution for Winter Olympics news and results: a customizable hosted web platform, a suite of live results modules, a data API, an administration console to manage it all. Served 12 customers in 5 languages. Over $200,000 in sales.

Reuters Connect API

Set the direction, managed the development, and advised customers how to integrate the API solution for searching and ingesting Reuters text, online reports, video, and graphics. Powered over 100 customers and internal systems.

Reuters Pictures API

Led the development and execution of the API solution for searching and ingesting Reuters photography.

Daylife

New York, NY
2010 - 2012

Client Services Manager / Sales Engineer

The Irish Independent, Al Jazeera, The Arkansas Democrat-Gazette, The Bay Area News Group, YourTango, many others

NBC Universal Local Integrated Media

New York, NY
2008 - 2010

Senior Web User Interface Developer

NBCNewYork.com, NBCLosAngeles.com, NBCChicago.com, and 6 others

Condé Nast Publications

New York, NY
2007 - 2008

Senior Front End Web Analyst

Style.com, Men.Style.com

Pratt Institute

Brooklyn, NY
2004 - 2005

Teaching Assistant

Assistant to the Professor, graduate Digital Arts course: "Creating Code for Digital Media"

Exodus Communications

New York, NY
1998 - 2002

Technical Account Manager

Merrill Lynch, General Electric

Deployment Project Manager

The New York Mercantile Exchange, Encompys, FXAlliance - The Bank of New York, Accenture, JP Morgan

Web Developer, Software Developer, Database Administrator

Fidelity Investments, Morgan Stanley, The New York Times Digital, The Hartford Life Insurance Company, others

ROP Digitech

New York, NY
1997 - 1998

Digital Pre-Press Sales Representative

HBO / The Reno Company

New York, NY
1996

Documentary Video Production Assistant

Education

New York University - The Interactive Telecommunications Program (ITP)

New York, NY

Master's degree in Interactive Media

Tisch School of the Arts

2004

The University of Pennsylvania

Philadelphia, PA

Bachelor's degree in English Literature, Bachelor's degree in Art History

College of Arts and Sciences

1995

Expertise

Management:

Product management, account management, team leadership, vendor management, sales engineering, client services, facilitation, agile methodologies, presentation, oral and written communication.

Technical:

JavaScript, HTML5, CSS3, Sass / Less, Bootstrap, jQuery, PHP, JSP, Apache Velocity, Java, CMS, Processing, Flash, Actionscript, AS3, Max/MSP Jitter, Pd, PIC BASIC, SQL.

Creative:

User experience, product design, wireframing, prototyping, video production, audio production, photography, illustration, improvisation, interactive art.

Personal

Demonstrated life-long passion for technical and creative innovation, communication, and media.

Fluent English, competent Spanish, basic and quickly improving Portuguese.

Influences: WDET, CBC, CJAM, WTVS, WGPR, WXPN, WRTI, BBC, WNYE, WNYC, Duchamp, Klee, Haacke, Klein, Meireles, Hesse, Saramago, Kubrick, Jarmusch, Sonic Youth, Native Tongues, Masekela, Pan Sonic, The New Yorker, The Economist, The New York Times, The Electrifying Mojo, Brent Bambury, Gilles Peterson, Brooke Gladstone.